Piedmont Atlanta Visitor Information

Care Partner Policy (Updated December 4, 2024)

• Medical/surgical masks are recommended in the Emergency Department, regardless of vaccination status. This applies to all employees, visitors and patients.
• Most patients are no longer limited to two Care Partners. Exception: Only one Care Partner is permitted for patients in the Emergency Department.
• Only one Care Partner may stay overnight. Care Partners staying overnight should be 18 or older. Exception: Patients may have up to three (3) Care Partners at a time, 24/7, in the Labor & Delivery Unit.
• Care Partners not staying overnight can be with their loved one in the hospital from 7 a.m. until 9 p.m. daily. No first-time admittance for Care Partners not staying overnight is allowed after 8:45 p.m. The overnight Care Partner may arrive after this cut-off for daily visitors.
• Minors are allowed to visit Piedmont Atlanta, but they must be supervised at all times in the hospital by an adult other than the patient. In Labor & Delivery and the Family Care Center, any child under age 12 who is visiting must be a sibling of the newborn. Exception: Minors, including siblings, are not allowed to visit the Neonatal Intensive Care Unit (NICU).
• All Care Partners, vendors, delivery drivers, etc., will be asked to provide photo identification when they enter the hospital. A greeter will provide an identification sticker that Care Partners and other visitors must wear at all times while in the hospital. Patients are not asked to provide photo identification; they receive a blue wristband from greeters.
• Care Partners may visit the cafeteria, gift shop, chapel and waiting areas if they have their identification sticker visible.
• Food delivery personnel should not be delivering food directly to units, departments or offices. All food delivery personnel should use the Building 2 entrance and leave the food on the designated bookshelf near the gift shop in Building 2, whenever possible. If the Building 2 entrance is closed at the time of your food delivery, the alternative may be the ED turnaround.
• The designated Piedmont Atlanta executive must approve any exceptions to the Care Partner Policy.

Piedmont Atlanta Hospital reserves the right to change the Care Partner Policy at any time.

No Patient Left Alone Act

During the 2024 legislative session, the Georgia General Assembly passed the No Patient Left Alone Act, which was signed into law by Governor Brian Kemp on May 6, 2024, and made effective on July 1, 2024. This legislation establishes visitation rights for individuals admitted to hospitals and long-term care facilities.

Read the No Patient Left Alone Act

Parking Deck Information (North and South Deck)

Discounted weekly parking passes are available for $40 and can be purchased from the parking cashier during the hours of operation. The booths are open from 8:00 am to 10:00 pm Monday through Friday and 10:00 am to 9:00 pm Saturday and Sunday. Visitors cannot walk up to the cashier to buy them but can purchase passes as they exit the parking deck. The weekly passes are good for seven days and have no limit on the number of times used.

Day passes are available for $13 and can be purchased from the parking cashier during the hours of operation. These passes are good for 24 hours with no limit to the number of times used.

Parking Deck Rates

• 0 to 30 minutes: Free
• 31 minutes to 4 Hours: $7
• 4 hours or greater: $10
• Weekly Passes: $40
   

Valet Parking Information

• Valet rate: $12
• Valet Locations:
  • Building 105: Monday - Friday, 8:00 a.m. to 4:00 p.m. 
  • Marcus Tower: Monday - Friday, 5:00 a.m. to 9:00 p.m.
  • ED Turnaround: 24 hours, 7 days a week